GOAL: Raise total cost of travel visibility
Chris books an international flight.
If she doesn’t know about her company’s mobile policy before her trip, Chris may incur unexpected expenses that may not be reimbursable.
After booking, Chris receives an email with mobile policy information. A text message sent on the day of her trip reminds her to take action:
Travel reminder: Don’t forget to disable roaming on your mobile phone/other wireless devices before takeoff. Have a safe trip!
Chris turns off data roaming and avoids surprise charges. Her company raises awareness of the total cost of travel and keeps employees happy.