A global financial services company with a mature travel program were ready to take the next step to uncover spending blind spots. They wanted to weed out suboptimal supplier deals and gain a single view of their total travel & expense (T&E) spend. They wanted to then drill down to the country and city level to uncover new areas for saving in the business.
With a mature air and hotel sourcing strategy, plus TMC data and analysis, the company had already optimized its travel policy. It had identified savings areas within the individual TMC and supplier spaces. However, they knew they were still missing other, hidden savings. They aimed to identify areas of off channel booking (air, hotel) where they did not have any visibility such as dining and ride hailing.
To get to the next level of cost savings, they needed to get full visibility of 100% of their travel expenditure by consolidating TMC, expense, credit card and HR data.